Refund policy
RETURNS & EXCHANGES POLICY
We want you to love your Ramir León pieces. If something doesn't fit right, we've got you.
30-DAY RETURN WINDOW
You have 30 days from delivery to return unworn, unwashed items with original tags attached.
HOW TO START A RETURN
1. Go to our Contact page
2. Select "online return or exchange requests"
3. Include your order number and reason for return
4. We'll email you a prepaid return label within 24 hours
5. Ship it back within 7 days of receiving the label
6. Refund processed within 5-7 business days
EXCHANGES
Need a different size? We'll cover the shipping both ways.
Use the contact form and select "online return or exchange requests"
WHAT'S NOT RETURNABLE
- Leather jackets (exchange only within 14 days if unworn)
- Items marked as final sale
- Worn, washed, or altered items
- Items without original tags
DAMAGED OR DEFECTIVE ITEMS
Contact us immediately with photos. We'll make it right.
Questions? Use our Contact page or DM us @ramirleon_